Privacy Policy

Privacy Policy

At T Love Tax and Financial Services, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and utilize our tax, financial, and consulting services. We are dedicated to transparency and the responsible use of your data. By using our services or interacting with our website, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect information in order to provide the best services possible and to improve your experience. The types of information we collect include:

A. Personal Information

Personal information refers to data that can be used to identify or contact an individual. When you use our services, you may be asked to provide the following types of personal data:
Contact Information: Name, email address, phone number, and mailing address.
Financial Information: Tax information, Social Security numbers, employer details, income, expenses, and other data required for tax preparation and financial consulting.
Identification Information: Copies of government-issued IDs, such as driver’s licenses or passports, for identity verification.
Transaction Information: Records of services purchased or inquiries made regarding our services.

B. Non-Personal Information (Usage Data)

We may also collect non-personal information about how you interact with our website and services:
IP Address and Browser Information: Your IP address, browser type, and version.
Device Information: Details about the device you use to access our website (e.g., desktop, mobile).
Usage Data: Pages visited, time spent on the website, clicks, scrolls, and other website interaction data.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to understand how you navigate our site and to enhance your experience.

2. How We Use Your Information

We use your personal and non-personal information for a variety of legitimate business purposes, including:
Providing Services: To perform tax preparation, bookkeeping, payroll services, financial consultations, and other services you request.
Processing Transactions: To process payments, refunds, and manage your billing details securely.
Communication: To send you updates about your tax filings, respond to your inquiries, and offer customer support.
Compliance: To ensure compliance with federal, state, and local tax laws, as well as industry regulations.
Website Improvement: To enhance our website functionality and optimize user experience based on usage data.
Marketing and Promotions: With your consent, we may use your contact details to send newsletters, offers, and promotions relevant to our services.
Security: To protect the integrity and security of our systems, including fraud detection and prevention.

3. Data Retention and Storage

We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., tax record retention). Financial and tax-related data is stored for a minimum of 7 years, in accordance with IRS regulations and industry best practices. Non-personal data may be stored indefinitely for analysis purposes.

4. How We Protect Your Information

We take the security of your personal data seriously and employ a range of security measures, including:
Encryption: All sensitive data, including financial information, is encrypted both during transmission (SSL/TLS encryption) and at rest.
Access Controls: We limit access to your personal information to authorized personnel who need it for specific business purposes. Employees undergo regular training on privacy practices and data protection.
Third-Party Security: We ensure that any third-party service providers (e.g., payment processors) use industry-standard security protocols to safeguard your data.
Regular Audits: We conduct regular audits of our systems and security protocols to detect vulnerabilities and maintain a secure environment.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

A. Service Providers

We work with third-party service providers to facilitate our services, such as payment processors, cloud storage providers, and IT support. These companies are required to maintain the confidentiality of your information and only use it for the purposes for which we have engaged them.

B. Legal and Regulatory Requirements

We may disclose your personal information if:
– Required by law, subpoena, or court order.
– Necessary to comply with federal, state, or local tax laws and IRS requirements.
– Needed to protect the rights, property, or safety of T Love Tax and Financial Services, our clients, or others.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. You will be notified of any such change in ownership or control of your personal data.

6. Your Data Rights

As a user of our services, you have certain rights regarding your personal data:

A. Access to Your Information

You have the right to request a copy of the personal data we hold about you. We will provide this in a portable and commonly used format where possible.

B. Data Correction

If any of your personal information is incorrect or outdated, you have the right to request that we correct or update it.

C. Data Deletion

You can request that we delete your personal data, unless we are required by law to retain it (e.g., tax records). Requests for deletion can be made by contacting us using the details provided below.

D. Opt-Out of Marketing

You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Cookies and Tracking Technologies

We use cookies to personalize your browsing experience, remember your preferences, and track the performance of our website. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use some features of our site.
Types of Cookies We Use:
Necessary Cookies: Required for basic website functionality.
Performance Cookies: Help us analyze how visitors use our site to improve user experience.
Marketing Cookies: Used to deliver relevant advertisements to you.

8. Third-Party Links

Our website may contain links to external websites or services, including social media platforms. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Children’s Privacy

We do not knowingly collect or process information from children under the age of 13. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information promptly.

10. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website or services, you consent to the transfer of your personal information to the U.S., where data protection laws may differ from those of your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Email: taquisha@tlovetaxesandfinancialservices.com
Phone: 260.231.6935
Address: 3201 Stellhorn Road, Fort Wayne, IN 46815